{"__v":12,"_id":"55d3b648f77e6d0d00b1b293","category":{"__v":1,"_id":"55d3b645f77e6d0d00b1b279","pages":["55d3b648f77e6d0d00b1b293","55d3b648f77e6d0d00b1b294","55d3b648f77e6d0d00b1b295","55d3b648f77e6d0d00b1b296"],"project":"55c505b41469ad2500fa2ab7","version":"55d3b644f77e6d0d00b1b273","sync":{"url":"","isSync":false},"reference":false,"createdAt":"2015-08-10T18:45:06.005Z","from_sync":false,"order":7,"slug":"incidents","title":"Incidents"},"parentDoc":null,"project":"55c505b41469ad2500fa2ab7","user":"55c50f4a7c199a2f00665cbf","version":{"__v":6,"_id":"55d3b644f77e6d0d00b1b273","project":"55c505b41469ad2500fa2ab7","createdAt":"2015-08-18T22:48:36.632Z","releaseDate":"2015-08-18T22:48:36.632Z","categories":["55d3b645f77e6d0d00b1b274","55d3b645f77e6d0d00b1b275","55d3b645f77e6d0d00b1b276","55d3b645f77e6d0d00b1b277","55d3b645f77e6d0d00b1b278","55d3b645f77e6d0d00b1b279","55d3b645f77e6d0d00b1b27a","55d3b645f77e6d0d00b1b27b","55d3b645f77e6d0d00b1b27c","55d3b645f77e6d0d00b1b27d","55d7c2939510f00d007ec6fe","56fac9925df15a20002972a2","56fb2f7668e1d30e00a0b672","583498d411e8af2500f6b334","58e52a180ab7b03b00f4a97a"],"is_deprecated":false,"is_hidden":false,"is_beta":true,"is_stable":true,"codename":"","version_clean":"1.1.0","version":"1.1"},"updates":[],"next":{"pages":[],"description":""},"createdAt":"2015-08-10T23:09:54.542Z","link_external":false,"link_url":"","githubsync":"","sync_unique":"","hidden":false,"api":{"results":{"codes":[]},"settings":"","auth":"required","params":[],"url":""},"isReference":false,"order":0,"body":"Neptune's Incident dashboard is a single place to manage your incidents coming from multiple monitoring tools. You can check the current open incidents along with the context information provided by your monitoring tools. For example, you can see the graph provided by Datadog/Scout whenever the alert is triggered. \n\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Fixing open incidents from Incident dashboard\"\n}\n[/block]\nIn the journey to automate your alerts, you might not know the exact remediation action for some of the alerts. Or, you might want to gather diagnostics and collect some graphs when an alert happens. You can do all that on Neptune without even creating a rule by running quick remediation actions. This almost acts as your terminal but more powerful and being able to wide variety of actions from here.\n\nSo, you can pick an open incident, run some remediation actions from the incident dashboard to fix it.\n\nPlease see the below snapshots to understand how that works.\n[block:image]\n{\n  \"images\": [\n    {\n      \"caption\": \"Incident dashboard to show current open incidents.\",\n      \"image\": [\n        \"https://files.readme.io/XsLV1ZCWSKisPnkutknC_Screen%20Shot%202015-09-01%20at%202.32.33%20PM.png\",\n        \"Screen Shot 2015-09-01 at 2.32.33 PM.png\",\n        \"1905\",\n        \"716\",\n        \"#7d0644\",\n        \"\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"caption\": \"Fixing live incidents from Neptune.io\",\n      \"image\": [\n        \"https://files.readme.io/xsJbtzlShOyBEaxEnwgo_Screen%20Shot%202015-09-01%20at%202.46.10%20PM.png\",\n        \"Screen Shot 2015-09-01 at 2.46.10 PM.png\",\n        \"1669\",\n        \"762\",\n        \"#f84035\",\n        \"\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"caption\": \"Checking the action history for incident.\",\n      \"image\": [\n        \"https://files.readme.io/u7rUtr4oSTqmQucCYb4O_Screen%20Shot%202015-09-01%20at%202.51.39%20PM.png\",\n        \"Screen Shot 2015-09-01 at 2.51.39 PM.png\",\n        \"1682\",\n        \"642\",\n        \"#db2928\",\n        \"\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/UBSkx5lYR7G7Q6idEO3v_Screen%20Shot%202015-09-01%20at%202.52.16%20PM.png\",\n        \"Screen Shot 2015-09-01 at 2.52.16 PM.png\",\n        \"1689\",\n        \"982\",\n        \"#3e0925\",\n        \"\"\n      ],\n      \"caption\": \"Running multiple actions to fix an incident.\"\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Automating alarms with few clicks\"\n}\n[/block]\nWhile fixing the open incidents in live is something you like, you would love to automate them so that you won't have to wake up again in the midnight for the same alert. You can do this from Incident dashboard with few clicks.\n\nSee the examples below which illustrate how that can be done.\n[block:image]\n{\n  \"images\": [\n    {\n      \"caption\": \"Creating rule after trying some fix-it actions.\",\n      \"image\": [\n        \"https://files.readme.io/7RbBR5ggTECNeVOrjEt1_Screen%20Shot%202015-09-01%20at%203.00.11%20PM.png\",\n        \"Screen Shot 2015-09-01 at 3.00.11 PM.png\",\n        \"1732\",\n        \"975\",\n        \"#3d0625\",\n        \"\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:image]\n{\n  \"images\": [\n    {\n      \"caption\": \"Creating rule from incident analytics tab.\",\n      \"image\": [\n        \"https://files.readme.io/QU0rxNHqTMmEzmT47NTM_Screen%20Shot%202015-09-01%20at%203.02.31%20PM.png\",\n        \"Screen Shot 2015-09-01 at 3.02.31 PM.png\",\n        \"1733\",\n        \"968\",\n        \"#e12928\",\n        \"\"\n      ]\n    }\n  ]\n}\n[/block]","excerpt":"This page provides details of how Neptune's incident dashboard helps its customers.","slug":"incident-dashboard","type":"basic","title":"Incident Dashboard"}

Incident Dashboard

This page provides details of how Neptune's incident dashboard helps its customers.

Neptune's Incident dashboard is a single place to manage your incidents coming from multiple monitoring tools. You can check the current open incidents along with the context information provided by your monitoring tools. For example, you can see the graph provided by Datadog/Scout whenever the alert is triggered. [block:api-header] { "type": "basic", "title": "Fixing open incidents from Incident dashboard" } [/block] In the journey to automate your alerts, you might not know the exact remediation action for some of the alerts. Or, you might want to gather diagnostics and collect some graphs when an alert happens. You can do all that on Neptune without even creating a rule by running quick remediation actions. This almost acts as your terminal but more powerful and being able to wide variety of actions from here. So, you can pick an open incident, run some remediation actions from the incident dashboard to fix it. Please see the below snapshots to understand how that works. [block:image] { "images": [ { "caption": "Incident dashboard to show current open incidents.", "image": [ "https://files.readme.io/XsLV1ZCWSKisPnkutknC_Screen%20Shot%202015-09-01%20at%202.32.33%20PM.png", "Screen Shot 2015-09-01 at 2.32.33 PM.png", "1905", "716", "#7d0644", "" ] } ] } [/block] [block:image] { "images": [ { "caption": "Fixing live incidents from Neptune.io", "image": [ "https://files.readme.io/xsJbtzlShOyBEaxEnwgo_Screen%20Shot%202015-09-01%20at%202.46.10%20PM.png", "Screen Shot 2015-09-01 at 2.46.10 PM.png", "1669", "762", "#f84035", "" ] } ] } [/block] [block:image] { "images": [ { "caption": "Checking the action history for incident.", "image": [ "https://files.readme.io/u7rUtr4oSTqmQucCYb4O_Screen%20Shot%202015-09-01%20at%202.51.39%20PM.png", "Screen Shot 2015-09-01 at 2.51.39 PM.png", "1682", "642", "#db2928", "" ] } ] } [/block] [block:image] { "images": [ { "image": [ "https://files.readme.io/UBSkx5lYR7G7Q6idEO3v_Screen%20Shot%202015-09-01%20at%202.52.16%20PM.png", "Screen Shot 2015-09-01 at 2.52.16 PM.png", "1689", "982", "#3e0925", "" ], "caption": "Running multiple actions to fix an incident." } ] } [/block] [block:api-header] { "type": "basic", "title": "Automating alarms with few clicks" } [/block] While fixing the open incidents in live is something you like, you would love to automate them so that you won't have to wake up again in the midnight for the same alert. You can do this from Incident dashboard with few clicks. See the examples below which illustrate how that can be done. [block:image] { "images": [ { "caption": "Creating rule after trying some fix-it actions.", "image": [ "https://files.readme.io/7RbBR5ggTECNeVOrjEt1_Screen%20Shot%202015-09-01%20at%203.00.11%20PM.png", "Screen Shot 2015-09-01 at 3.00.11 PM.png", "1732", "975", "#3d0625", "" ] } ] } [/block] [block:image] { "images": [ { "caption": "Creating rule from incident analytics tab.", "image": [ "https://files.readme.io/QU0rxNHqTMmEzmT47NTM_Screen%20Shot%202015-09-01%20at%203.02.31%20PM.png", "Screen Shot 2015-09-01 at 3.02.31 PM.png", "1733", "968", "#e12928", "" ] } ] } [/block]